To play the file, you must encode the file again by using the original source in a supported format, such as the .wmv format. To do this, you can use the Windows Media Encoder. For additional information, visit the following Microsoft Web site, and then click Windows Media Encoder in the Select Download list:

For enterprise & A/V pros. Audio and video codecs. Codecs FAQ. Windows Media licensing. Find a partner at Microsoft Pinpoint*. Windows Development Reference: Audio and Video in Desktop Apps. Windows Azure Media Services. *Not available in all countries and regions. Learn about Windows Media Player and other Windows Media technologies.

Check the file compatibility: Ensure that the media file you are trying to play is compatible with Windows Media Player. Note: Commonly supported formats include MP3, WAV, WMA, AVI, and WMV. Check for outdated or corrupted codecs: You may have a missing or outdated codec.

0xc00d36c4. This item's file format may be unsupported, the file extension may be incorrect, or the file may be corrupted. This means that the song or video is in an unsupported file format. For example, this issue can occur if the song or video is in MKV, FLAC, or MIDI format.

The supported file types for the Media Player app are: 3GP audio. 3GP video. 3GP2. AAC. ADTS. animated GIF. .asf. AVI DivX. DV AVI. AVI uncompressed. AVI Xvid. BMP. JPEG. GIF. H.264 AVCHD. M-JPEG. .mkv. .mov. MP3. MPEG-PS. MPEG-2 MPEG-2 HD. MPEG-2 TS. H.264/MPEG-4 AVC. MPEG-4 SP. PNG. TIFF. WAV. WMA Lossless. WMA Pro. WMA Voice.

Using Windows Media Center with Xbox 360. Note Xbox 360 support content is no longer being maintained. If you need more info about your Xbox 360 console, visit the Xbox forums. Windows Media Center was discontinued in 2016 and is no longer supported.

Plug-ins or add-ons add functionality—such as audio effects or DVD capability—to Windows Media Player. You can download plug-ins or add-ons for your version of the Player using the links below.

Home. Stream media using Windows Media Player with Xbox 360. Note Xbox 360 support content is no longer being maintained. If you need more info about your Xbox 360 console, visit the Xbox forums. You can stream music, pictures, and video to your Xbox 360 console from your computer by using Windows Media Player. Get started streaming content.

Recommended formats. Video : .mp4 files encoded with H.264 video and AAC audio. Audio : .m4a files encoded with AAC audio. These names and formats may sound complicated, but you can easily convert to and use these formats without having to know anything more than the names.

What's a codec? A codec compresses or decompresses media files such as songs or videos. Windows Media Player and other apps use codecs to play and create media files. A codec can consist of two parts: an encoder that compresses the media file (encoding) and a decoder that decompresses the file (decoding).